Last updated: February 2025
1. Introduction
Epower ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services in Kenya.
2. Information We Collect
We may collect personal identification information (name, email, phone number, M-Pesa details for payments), financial information you provide for financing applications, and usage data. We do not store your M-Pesa PIN or password.
3. How We Use Your Information
We use your information to provide and improve our services, process payments, assess financing eligibility, send notifications, and comply with applicable law.
4. Data Security
We implement industry-standard security measures including encryption (e.g. 256-bit SSL) to protect your personal data. Access to personal data is restricted to authorised personnel.
5. Your Rights
You may request access to, correction of, or deletion of your personal data. Contact us via the Help Center in the app or at the contact details provided on our website.
6. Contact
For privacy-related questions, please use the Help Center in the app or reach out to our data protection contact as indicated in our app or website.